Privacy Policy

1. Introduction

StreamFlowWay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social network advertising platform.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, industry, role)
• Account credentials and profile information
• Payment and billing information
• Communications with us (support requests, feedback)
• Marketing preferences and communication settings

2.2 Information We Collect Automatically

• Usage data (how you interact with our platform)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies
• Performance and analytics data

2.3 Information from Third Parties

• Social media platform data (when you connect your accounts)
• Lead data from various sources for qualification purposes
• Public business information and contact details
• Analytics and advertising partners

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• Providing and maintaining our lead generation services
• Managing your account and processing payments
• Delivering customer support and responding to inquiries
• Personalizing your experience on our platform

3.2 Business Operations

• Analyzing usage patterns to improve our services
• Conducting research and development
• Preventing fraud and ensuring platform security
• Complying with legal obligations

3.3 Marketing and Communications

• Sending service-related notifications and updates
• Providing marketing communications (with your consent)
• Conducting surveys and collecting feedback

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving you, provided they agree to keep this information confidential.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate information
• Update your account information and preferences

7.2 Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information
• Object to certain processing activities

7.3 Marketing Communications

• Opt out of marketing emails at any time
• Manage your communication preferences
• Withdraw consent for marketing activities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

8.1 Types of Cookies

• Essential cookies for platform functionality
• Analytics cookies for usage measurement
• Marketing cookies for personalized advertising
• Preference cookies for user settings

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@streamflowway.com
• Phone: +1 5745556667
• Address: 529 Old Port Isabel Rd Apt 301, Brownsville, TX 78521-0000

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.

By using StreamFlowWay's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.